The most important difference between the new and old restaurant designs is the size. Taco Bell reduces dining seating and adds a second lane dedicated to picking up orders placed in your app. Inside, customers will see more digital kiosks in addition to human staff who will still take orders.
There’s also curbside pickup at contactless tablets and “bell buttons,” masked employees outside who take customers’ orders on digital tablets. Taco Bell said 1,000 vendors will be hired for the summer.
The first remodeled restaurant in Oklahoma with “Go Mobile” features opened last year. Taco Bell said they would add more because “franchisees were excited.”
Taco Bell plans to increase the number of locations worldwide by about 35% to 10,000 restaurants this decade.
“Our restaurant portfolio is rapidly evolving, striking a critical balance between technology-driven and socially driven,” Taco Bell president and global chief operating officer Mike Grams said in a statement. Press “Even amid the challenging pandemic, we continue to thrive due to the strength of our franchise partnerships as well as the flexible formats we offer.”
Other new designs announced Thursday include its first drive-thru canteen in Danville, California. The restaurant is designed to be a destination for Taco Bell fans, as it has a play area and outdoor play area and a full bar for guests.
Currently, about 30 of those locations are open, but adding a drive-thru at your new location shows “priority for drive-thru service during a pandemic.”